Terms of service

Terms of Service

Last updated: August 18, 2026

Please read these Terms of Service carefully before using our website or placing an order. By accessing our store or buying from us, you agree to be bound by these terms.

1. General
These Terms of Service govern your use of the Little Horrors™ website and your purchase of products offered through our store. We may update or modify these terms at any time without prior notice. Continuing to use the site after a change means you accept the revised terms.

2. Products
We may limit quantities, discontinue products, or change product descriptions at any time without notice. Product images are for illustration. The figures inside 31 Nights of Fright are collectibles, and the exact assortment, finish and colour may vary slightly from the photos and from box to box. Colours may also appear differently depending on your screen.

3. Suitable for
31 Nights of Fright contains small collectible figures and is not intended for children under 3 years old. Adult supervision is recommended for younger children.

4. Pricing
All prices are listed in U.S. dollars. We may change prices at any time. If a price is listed in error, we may cancel any order placed at the incorrect price and will notify you if we do.

5. Orders and payment
By placing an order you confirm that you are at least 18 years old and that the payment information you provide is accurate and authorised. We may refuse or cancel any order at our discretion.

6. Shipping and delivery
Full details are on our Shipping Information page. Delivery estimates are estimates, not guarantees. Little Horrors™ is not responsible for delays caused by carriers, customs, weather or other factors outside our control. You are responsible for entering an accurate shipping address at checkout, and we are not liable for packages that go undelivered or are returned to sender because of an address error made at checkout.

7. Seasonal timing
31 Nights of Fright is a seasonal product designed to be opened one door per night through October. We publish our processing and delivery windows on the Shipping Information page so you can order in good time, but we cannot guarantee arrival by any specific calendar date.

8. Returns and refunds
We offer a 60-day money-back guarantee. Full details — including cancellations, damaged items, and lost or stolen packages — are on our Returns and Refund Policy page.

9. Privacy
How we collect, use and protect your information is set out in our Privacy Policy.

10. Intellectual property
All content on this website — including the Little Horrors™ name and logo, the 31 Nights of Fright name, product images, copy and design — is our property and may not be reproduced, distributed or used without our written permission.

11. Limitation of liability
To the fullest extent permitted by law, Little Horrors™ is not liable for any indirect, incidental, special or consequential damages arising out of your use of our products or website. Our total liability will not exceed the amount you paid for the product in question.

12. Disclaimer of warranties
Our products are provided "as is." We make no warranties, express or implied, regarding fitness for a particular purpose or any specific result.

13. Contact
For any questions about these Terms of Service, please email us at customer.helpdesk.team1@gmail.com. We reply within 24 hours, Monday–Friday.

These terms are provided for information and are not legal advice.